Troubleshooting

Answers to common problems in Nixt Sheets, and what the messages in the status bar and dialogs mean and what to do about them.

Most commands that can’t do what you asked say why in the status bar at the bottom of the window. Read it first. This page covers the problems people meet most often, then lists the general messages. Messages that belong to one feature are explained on that feature’s page.

Typing and values

A cell shows

The number is too wide for its column. Widen the column — double-click the right edge of its letter heading — or choose a shorter number format.

A total ignores some numbers

The cells probably hold numbers stored as text — imported data often does. Click Formulas › Auditing › Errors; the Number stored as text rule finds them, and Fix converts each one. For imported data, add a Change type step to the query. See Auditing formulas.

Leading zeros disappeared

A number starting with a zero and another digit, such as 0123, stays text when you type it. A value that became a number elsewhere — from a formula, a paste or a split — loses its zeros. Type an apostrophe first ('0123), or use a number format such as 00000.

I can’t type into a cell

Check the status bar:

MessageCauseWhat to do
Sheet is protected, and cell is locked.Sheet protectionUnprotect the sheet in Review › Protect. See Protecting sheets and workbooks.
That value spills from cell**. Edit the formula there, or clear it first.**The cell is part of a dynamic array resultEdit the formula in the cell named. See Writing formulas.
A validation message, such as Pick one of: … or This cell takes a whole number.A data validation ruleType a value the rule allows, or change the rule. See Data tools.

Formulas

A formula shows an error

See the table of error values in Writing formulas, and trace the error back with Trace precedents and Evaluate — see Auditing formulas.

Results don’t update when I change a cell

The workbook is probably in manual calculation: Calculate appears in the status bar. Click it, or choose Automatic in Formulas › Calculation.

Rows and data

Rows have disappeared

Rows can be hidden in several ways. Look for the cause:

CauseHow to tellHow to show the rows
A column filterThe filter button in Data › Sort & filter is highlightedData › Sort & filter › Clear
Advanced Filter in placeYou ran Advanced…Run Advanced… again with no criteria range
A slicer or timelineA slicer or timeline panel shows a selectionClick the slicer’s filter icon, or the timeline’s ×
A folded outlineA + box in the outline gutterClick the +, or Data › Outline › Show detail
Rows hidden by handRow numbers skip, with none of the aboveSelect across the gap and choose Home › Cells › Format › Unhide

See Sorting and filtering.

A filter or PivotTable shows old results

Filters and PivotTables don’t update on their own. Click Reapply in Data › Sort & filter, or refresh the PivotTable with Insert › Tables › PivotTable › Refresh.

Split put text over my other columns

Data › Data tools › Split writes the pieces into the columns to the right. Press ⌘Z to undo, insert empty columns, and split again.

Sheets

Sheet commands are refused

If the status bar says the workbook’s structure is protected, click Review › Protect › Workbook to allow adding, renaming, moving and deleting sheets again.

Files, saving and printing

Save is greyed out and there is a lock by the file name

The file is read-only — for example on a read-only drive, or without write permission. Use Save a copy as to save it somewhere else.

Printing from the PDF viewer

Print opens a PDF of the workbook in your PDF viewer; print from there. If nothing opens, the status bar says why — set a default PDF viewer, or export with Save a copy as › PDF.

General messages

MessageWhat it meansWhat to do
Saved to path / Saved nameThe workbook or copy was saved—
Could not save: reasonThe file couldn’t be writtenCheck the folder exists and is writable, or use Save a copy as elsewhere
Cannot open name (dialog)The file isn’t one Nixt Sheets can readSee Getting started
That file is no longer where it was.A recent file was moved, renamed or deletedOpen it from its new location
Opened in your PDF viewer — print from there.Print workedPrint from the PDF viewer
Could not open the print copy: reasonNo PDF viewer opened the fileSet a default PDF viewer, or export to PDF
Could not print: reasonThe print copy couldn’t be writtenTry again, or export to PDF
A workbook needs at least one sheet.You tried to delete the only sheetAdd a sheet first
This workbook’s structure is protected, so you cannot action**. Unprotect it on the Review tab first.**Workbook structure protectionReview › Protect › Workbook
Nothing copied.Paste Special with nothing copiedCopy some cells first
”…” is not a cell reference.The name box or a dialog field needs an addressType an address such as B4
”…” is not a cell, a range or a name.Go to couldn’t find what you typedCheck the address or name
No cell contains ”…”. / Nothing to replace.Find or Replace found no matchesCheck the spelling; search is on the current sheet only
Select at least two columns to merge across.Merge across needs widthSelect a wider block
Select the cells to fill.Fill › Up or Left needs several cellsSelect the cells to fill
Nothing above this cell to SUM. (or another function)AutoSum found no numbers aboveClick the cell under a column of numbers
Select the block to flip first.Flip needs several cellsSelect the block
Select a pivot table first.Field list… needs a PivotTableClick inside a PivotTable
There is nothing to refresh — no queries and no pivot tables.Refresh all had nothing to do—
There are no filters on this sheet to reapply.Reapply had nothing to do—
Nothing here is inside a group.Hide detail or Show detail outside an outlineSelect cells inside a group
This sheet has no notes. / There are no comments in this workbook.Next/Previous found nothing—
Put the cursor where the split should go first — the panes divide above and to the left of it.Split from A1Click another cell first
Select two or more objects to line them up. Shift-click to add to the selection.Align or Group needs several objectsShift-click to add objects
Select one object to rotate.Rotate needs exactly one objectSelect one object

Feature pages list their own messages: Entering and editing data, Tables, slicers and timelines, Sorting and filtering, Data tools, Importing data with queries, Charts and sparklines, PivotTables, What-if analysis, Outlines and grouping and Printing and exporting.

Something unclear or out of date on this page? Tell us.